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ms-700Associate

Managing Microsoft Teams

Microsoft 365 Certified: Teams Administrator Associate

MS-700 is policies, policies, policies: meetings, messaging, apps, external access, and the underlying Microsoft 365 Groups model. It also expects working knowledge of Teams Phone and Rooms at the 'what and why' level — the deeper voice engineering sits in MS-721.

For: Teams administrators responsible for the collaboration and meetings estate, including the policy model and app governance.

Official exam page and skills outline ↗Path: Teams admin foundations
24 guides in 3sections. The sections are this site's grouping, written to follow the shape of the published skills outline; weightings and the current outline live on the exam page above and change between exam versions.

01Plan and configure the Teams environment

  1. 1What is Microsoft Teams?What Microsoft Teams is: chat, meetings, telephony, and collaboration in Microsoft 365, how it fits the platform, the licensing shape, and running it well.
  2. 2Microsoft 365 Groups vs Teams vs SharePoint sitesThree closely-related concepts that confuse a lot of users. Here's the model.
  3. 3Microsoft Teams channels explainedStandard, private, and shared Teams channels: how they differ in membership, storage, and security, when to use each, and the design decisions that matter.
  4. 4Teams shared channels vs standard channelsShared channel vs standard channel in Teams: membership model, where files live, what's missing in shared channels, B2B direct connect, and a rule of thumb.
  5. 5Microsoft Teams templatesTemplates standardise how new teams are created — channels, tabs, apps, and settings, baked into one starting point.
  6. 6Microsoft 365 Group naming and expiration policiesNaming conventions and expiration policies keep group sprawl manageable. Here's how each works.
  7. 7Microsoft 365 network connectivity principlesHow to architect network traffic for Microsoft 365 — local egress, optimisation, and the network connectivity principles Microsoft publishes.

02Meetings, webinars, and calling

  1. 8Microsoft Teams meeting policiesMeeting policies are the admin controls that decide what users can do in Teams meetings. Here's the map.
  2. 9Teams meeting policies designDesigning Teams meeting policies for different user populations — recording, transcription, lobby, presenters, sharing.
  3. 10Microsoft Teams meetings best practicesPractical configuration and habits for running better Teams meetings — scheduling, security, recording, and accessibility.
  4. 11Microsoft Teams webinars and town hallsThe difference between Teams meetings, webinars, and town halls — and when to pick each for an event.
  5. 12Teams meeting recording managementHow Teams meeting recordings are stored, governed, retained, and discovered — and the admin decisions that matter.
  6. 13Microsoft Teams PhoneMicrosoft Teams Phone explained: what you get, the licensing, and the decision that shapes everything — Calling Plans vs Operator Connect vs Direct Routing.
  7. 14Teams Calling Plans and Operator ConnectThe two simpler PSTN options for Microsoft Teams Phone — when each is the right fit.
  8. 15Teams auto attendants and call queuesHow to design auto attendants and call queues in Teams Phone — the modern PBX features built on resource accounts.
  9. 16Microsoft Teams RoomsMicrosoft Teams Rooms explained: what the hardware does, Windows vs Android, Basic vs Pro licensing, and the operating rhythm that keeps a fleet healthy.

03External access, apps, and governance

  1. 17External access and guest access in Microsoft TeamsThe four ways outsiders can collaborate with you in Teams — and the trade-offs between guest, external access, shared channels, and anonymous join.
  2. 18How to enable guest access in Microsoft TeamsHow-toHow to enable guest access in Microsoft Teams: the four switches (Entra, Microsoft 365 groups, Teams, SharePoint), guest permissions, domain lists, testing.
  3. 19Teams external collaboration patternsPicking the right external-collaboration pattern in Microsoft Teams — guests, shared channels, federation, anonymous join.
  4. 20Microsoft Teams apps and tabsHow Teams apps, tabs, bots, and message extensions work — and how to govern them.
  5. 21Teams app permission policies designDesigning Teams app permission and setup policies — controlling app installation and pinning at scale.
  6. 22Teams chat retention and policiesHow Teams chat messages are retained — defaults, Purview retention, eDiscovery scope, and end-user controls.
  7. 23Sensitivity labels for Teams meetingsHow sensitivity labels apply to Teams meetings — controlling who can join, what's allowed, and how the meeting is protected.
  8. 24Recovering a deleted Team and its dataRunbook for restoring a deleted Microsoft Teams team: the group restore that does the work, the 24-hour wait, what returns, and the options when it's too late.

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